Prompt directory

Useful prompts for work that needs doing.

A free library of ready-to-use prompts for sales, marketing, support, and RevOps professionals. Open one, add your context, and copy it into the AI tool you already use.

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Support

Support Ticket to Knowledge Base Converter

Transform resolved support tickets into professional, self-service help center articles instantly.

Convert the following resolved support ticket into a clear, concise help centre article for self-service users.

Ticket Description:
{{ticket_description}}

Troubleshooting Steps Taken:
{{troubleshooting_steps}}

Final Resolution:
{{final_resolution}}

Target Audience:
{{target_audience}}

Output Requirements:
1. Provide a catchy, search-friendly title outlining the specific problem.
2. Include a brief introductory sentence describing who this article is for.
3. List step-by-step instructions using clear, imperative verbs based strictly on the provided troubleshooting steps and resolution.
4. Add a brief troubleshooting or 'Still need help?' sign-off.
5. Remove all ticket-specific conversational filler, greetings, metadata, and private user data. Do not invent extra troubleshooting steps.
Knowledge Base Managerbeginner20 min saved