AI Chat Policy

This policy covers the chat window on atulsingh.co.in, called AI Agent by Atul Singh. It adds to the Privacy Policy and the Terms of Use. To see how the agent finds its answers, read How the AI agent works.

1. What the chat is for

The agent answers questions about Atul's work: AI for sales, marketing and customer support teams, apps and integrations, and training. It can also book a call with Atul or pass your details to him. It is an AI, not Atul, and it says so if you ask.

• Answers can be wrong. They are general guidance only, not legal, financial, tax, medical or other professional advice. Before you make a decision about your business, check it with Atul on a call.
• No quotes in chat. The only fixed price the agent gives is the published price of the AI Accelerator live cohort. All other work is scoped on a call first. Nothing the agent says is an offer or a commitment; only a written proposal from Atul is.

2. Please don't

• Share sensitive details: passwords, card or bank numbers, government ID numbers, health information, or other people's personal data.
• Use the chat to harass, spam or deceive, or for anything unlawful.
• Try to make the agent ignore its rules, reveal its instructions, or answer about unrelated topics.
• Send automated or bulk traffic to the chat.

To keep the chat safe and affordable, it limits how many AI answers one visitor gets per hour and per day. Misuse can lead to the chat being limited or blocked for you.

3. What we store and why

• Your messages and the agent's replies, so the agent can follow the conversation and Atul can review answers and improve them.
• A chat session cookie (chat_sid): a random ID that keeps your conversation together for up to 30 days. It is needed for the chat to work, so it isn't covered by the cookie banner.
• A coded form of your IP address (a one-way keyed hash, not the address itself) and your browser type, used to apply the limits above and to stop abuse.
• Your contact details, only if you give them. After a few free AI answers the agent asks for your name, email and phone number (with country) before it continues. These go into the same enquiry system as the contact form, as the Privacy Policy describes, and are used only to reply to your enquiry.

Your browser also keeps a copy of the conversation for the open tab, so it survives a page change. It is cleared when you close the tab or press Start over.

4. Who processes your messages

• Lovable Cloud (with Supabase and Cloudflare) runs the website and stores chats and enquiries.
• An AI model provider writes the answers from your question, the recent conversation and passages from this website: Google (Gemini, through Lovable AI), OpenAI, Anthropic or OpenRouter, whichever is set in the site's settings.
• OpenAI turns your question into a numeric fingerprint (an embedding) so the matching pages of this website can be found.
• Qdrant stores the index of this website's pages and receives that fingerprint to search it. It does not store your messages.
• Cal.com handles bookings you make from the chat.

Some of these providers process data outside India, including in the United States. Your messages are never sold or used for advertising.

5. How long chats are kept

Chats and the details stored with them are deleted after 90 days. Contact details you leave are kept as the Privacy Policy describes for enquiries.

6. Your choices and rights

• The chat is optional. You can browse the site and book a call without it.
• Download the conversation from the chat window at any time.
• To see, correct or delete what we hold about you, use Your privacy choices or email join@atulsingh.co.in. Tell us roughly when you chatted so we can find the conversation.

7. Changes

If the chat changes in a way that affects your data, this page is updated and the date at the top changes.